DevonWay Blog

Success story: how Quaker Houghton turned to Ideagen to meet EHS goals

Written by DevonWay | September 19, 2024

For high-risk, highly regulated organizations, safety is always top of mind. And this is no different for Quaker Houghton, a global leader in processing fluids that never stops looking for ways to improve practices while ensuring the safety of its workers and the environment. 

Not wanting to miss opportunities for improved EHS, leaders at Quaker Houghton knew they needed to take a new approach in order to keep their company safe and to avoid legal, financial and reputational damage. In our success story, “Reducing the Risk of Injuries, Illness & Financial Liability,” see how Quaker Houghton turned to Ideagen (formerly DevonWay) to clarify the full picture of its EHS landscape and build new ways to quickly take action when needed. 

What you’ll find inside the ‘Reducing Risk’ success story

The challenge: missed opportunities for improvement

Before partnering with Ideagen, Quaker Houghton’s existing system wasn’t providing a comprehensive view of workplace incidents across global operations. Reporting incidents was cumbersome, audits were challenging to compare and data was often siloed by region. This lack of streamlined incident management left the company vulnerable to increased risks of injury, illness and financial liability.

The solution: a comprehensive tracking system with Ideagen 

To close these gaps, Quaker Houghton adopted Ideagen’s software suite, which now enables workers around the world to track, report and analyze incidents globally. The platform’s incident management system allows seamless reporting from any location – including through a mobile device or desktop – ensuring incidents are captured in real-time. From field workers to office staff, every Quaker Houghton employee now plays a role in identifying and addressing risks. 

A new era of data-driven safety

The impact of the new Ideagen system has been significant. With over 1,767 CAPA records created and 211 incidents reported, Quaker Houghton now benefits from data-driven decision-making, spotting trends across regions and making proactive changes to their operations. What’s more? The company’s total recordable incidents went down from 0.76 to 0.32 from before implementation to 2022. 

Download the free success story “Reducing the Risk of Injuries, Illness & Financial Liability” to see how it was all done, as well as more data points and first-hand experiences from the people who are benefiting from these improvements today. 

What can Ideagen do for you?

For companies like Quaker Houghton, managing complex EHS, QMS and ESG functions across global operations requires an advanced, integrated solution. Ideagen’s platform not only meets these demands but also fosters collaboration and continuous improvement to help organizations become safer, more efficient and sustainable businesses.

Ready to exceed your company’s EHS goals? Request a free demo with Ideagen DevonWay to see what we can do for you.