DevonWay is proud to announce that it is now providing continuous improvement solutions to a global manufacturing leader.
A leading multinational conglomerate operating in the Energy industry has signed a three-year agreement with DevonWay for the use of its ObservationWay application. The first phase is a deployment for a large manufacturing and services group. It is anticipated that this phase will be followed by a systematic roll out to additional manufacturing and services operations.
ObservationWay allows supervisors and peers to observe and record human performance during the completion of work activities. ObservationWay provides the tools to track, trend, and address unsafe, unacceptable, as well as exceptional behavior as performed by crews and work groups in the field. ObservationWay transforms observation programs into active drivers of continuous improvement and knowledge capture. Observers enter observations from their desks or from the field using mobile devices. Observers know that their efforts and insights automatically reach appropriate reviews and that they receive credit toward their observation requirements. ObservationWay supports decisions and actions that drive human performance excellence with built-in analytics across the entire library of behaviors and fundamentals, along with a robust library of real-time drill-down reports and charts. Customers have reported as much as 400% first-year ROI on their ObservationWay investment.
ObservationWay provides the following features:
- Self-service option to manage a library of observation cards across functional areas, training programs, and focus areas
- Mobile support with various observation options including offline observations when no internet connection is available
- Alert management to auto-notify managers when performance thresholds are met or exceeded
- Support for anonymous observations
- Powerful trending and analysis to reveal performance gaps
- Observation goals management to align observation activity with emergent trends, focus areas, and plant initiatives
- Built-in connectors to interface directly with other enterprise application software such as SAP
