DevonWay Blog

Coming Soon! Observations (Virtual) User Group

Written by Wade Watts | July 30, 2021

UPDATE! DevonWay will be hosting a Virtual Observations User Group Sept. 9, 2021 at 12pm EDT where application owners and administrators will discuss the challenges, lessons learned, and best practices associated with running a successful Observations program. Topics include:

  • How do you address the conflict of every group or team wanting their own card(s) versus the company-wide requirements of summary reporting?
  • How do you control or limit the creation of behaviors?
  • Trend codes: Are they used, and are they useful?
  • Why codes: Are they used, and are they useful?
  • Ratings: Yes/No, Satisfied/Unsatisfied, etc. Is there a consensus on which set is best?
  • Expectations: Are they defined in your organization? If so, is it by role?
  • Reporting: What are your most useful reports?
  • Mobile: What have you done to promote its use?

Contact us for more information and to sign up!